Managed rollout, onboarding, and implementation of low code/no code enterprise automation platform. Provisioned the software as a service digitalising the provider business through end-to-end process transformation, intelligent document generation, smart web forms, and integration with line-of-business and information management solutions

Utilised Microsoft Office applications for input, and taking advantage of sophisticated rules engines, audit trails and reporting. The Platform is also being used to produce data-driven organisational business compliant documents

And by integrating the Platform with Power BI, a cloud-based Business Intelligence service, Speraco has enabled access to predictive insights which are helping the provider to understand weaknesses and threats to its compliance posture, and service quality. The Provider now turns these into actions by empowering its employees to quickly make data-driven decisions and drive responsiveness to the unique and often complex needs of the clients in care, across its service touch points

Healthcare Data Risk Registry, integrated with existing Enterprise Risk Management System

Developed and issued Privacy Impact Assessments for new products and services, acquisition, and divestures

Stood-up Data Governance Council and supplied ongoing advisory services

Designed a governance framework to enable indigenous data sovereignty and support the client agency to collect, process, and share health insights with First Nations community members in the ACT

Served as client rep/founding member of the national data governance committee. Oversaw creation of national data standards, unified data models, consent-based national data sharing agreements, data linkage and trust models, national reporting and analytics mechanisms

Speraco partnered with clients’ ICT, MSP and other vendors to build and maintain data and digital asset catalogues. Undertook annual privacy assessments and privacy impact assessments on new projects and services

Collaborated with selected information security auditors to assess the clients’ environment, using the National Institute of Standards (NIST) Cybersecurity Framework for finding adequacy of security controls

Designed and implemented privacy and security roadmaps, embedding an ISO-27001 based Information Security Management System, to improve client’s responsiveness to evolving security threats including ransomware

Identified and implemented technical controls using Lockheed Martin’s Cyber Kill Chain approach

Data classification and labelling system based on the Australian Government’s Protective Security Policy Framework1 (PSPF)

Deployed a Data Breach Remediation and Response Management System to help the client conform to the Australian Notifiable Data Breaches Scheme

Designed and stood-up the required unit by integrating requirements of AS/NZS ISO 45001:2018. Occupational health and safety management systems to ensure consistent coverage for over 700 workers, and several thousands of vulnerable people in care

Unit implemented an enterprise health and safety program, addressing numerous systemic gaps found by an external audit introducing Covid safe protocols throughout the pandemic

Integrated requirements of ISO 15489-1:2016 information and documentation – records management system, to build a consistent, accessible and visible track record. The client NGO reduced its annual corporate expenditure for keeping archived inventory of records by over 80% as result

Speraco developed and rolled out an ISO 9011:2018 based audit management ecosystem and enterprise infrastructure. The capabilities were configured to meet the Australian National Quality Framework, covering long day care, family day care, preschools, and out of school hours care services

As a result of this ongoing partnership, the percentage of care services awarded ‘meeting expectation and above’ has lifted from a persistent 60% to over 90% year-on-year and strengthened regulatory confidence in the approved provider

Speraco Bureau designed, engineered, and still runs an ISO 3100 based enterprise risk management system on behalf of the client

System is a custom cloud-based risk reporting and escalation solution

Integrated with Power BI-based predictive analytics and insight capability, the system is used for generating quarterly snapshots of enterprise risk profiles

Controlling and monitoring risk exposures to potential penalties laid out across 120 legislative instruments (quarter of a million pages) and regulatory obligations. Platform presents risk trends and leading indicators of threats to the client

Led the mobilisation, review and board sign-off of a cross-jurisdictional joint venture agreement for the agency

Helped the client agency stand-up the Microsoft Azure based National Data Analytics Cloud Platform and securely store local health care data assets

Curated learning packages, to uplift agency data stewards and custodians’ capabilities to apply advanced techniques and data mining models using machine learning, cognitive computing, and artificial intelligence

Enabling the client agency to develop predictive analytics and population health insights. Insights deployed by health practices to make informed clinical decisions, track treatment progress, and find relapses

Platform currently securing data assets shared by general practitioners, against persistent threats to managing data privacy

Designed and embedded the specified quality assurance and management system across the in-scope functional areas, leading to creation, integration and embedding of over a hundred new process capabilities. Supporting data points for evidence-generation and performance management

Capability uplift lead to the client receiving their first ever ISO 9001 accreditation and in record time

Impact assessment covering four economic activity zones, based on proximity to the main area of construction work

Reported findings detailed increased operation costs (including cleaning and maintenance costs), reduced hygiene or sterilization of food preparation, medical environments, and increased instances of respiratory issues for employees or customers

Future construction projects by the local directorate to factor in findings of the research completed

Recommendations and roadmap for interim take-over of the incumbent services platform

A high-level proposal for construction of a new technical platform using Azure stack, integrating speech, language, and decision-making AI models delivering multimodal and multichannel experiences through telephony and Microsoft Teams. Scalable as a SaaS solution

Detailed components for developing a consent-based data governance system, supported by data sharing and data protection frameworks. Conforming to reporting standards, overseen by the Australian Institute of Health and Welfare

Details of a new service delivery model, integrating DEI diagnostic tools with behavioural and structural inclusions for self-discovery. Preventing unconscious bias, conforming to the Federal guidelines on multicultural access and equity